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HELP NEEDED: Unable to connect to Dreambox DM600 after factory reset

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#1 Reneke

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Posted 12 October 2011 - 22:25

In an attempt to resolve a problem with my dreambox 600 (can not do anything after about 1 min after restart dreambox), I have done a factory reset because I wanted to do a fresh install.

Now, I can not connect to the dreambox via telnet of ftp. I'm not sure if the default password is gone, I can not give the login name, the cursor just blinks and after typing 1 character returns to command prompt.

I have tried via dreambox remote control - 6 Instellingen - Systeem Instellingen - Software Update - Put dreambox in ***STOP*** mode, but it will not stop :-((.

I have tried to shutdown the dreambox, unplug the power, and plug power in again while pressing the power button.

Any idea what could resolve this ???

Re: HELP NEEDED: Unable to connect to Dreambox DM600 after factory reset #2 dAF2000

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Posted 12 October 2011 - 22:27

As this post is written in English, I've moved it to the English section.

Many answers to your question can be found in our wiki: http://openpli.org/wiki
 


Re: HELP NEEDED: Unable to connect to Dreambox DM600 after factory reset #3 theparasol

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Posted 12 October 2011 - 22:36

Think the power pulling combined with pressing and holding power button has to work.
Hold the button as long as you want. Use a pc with netscan to resolve the ip from the dm600 it might be different from the one you obtain when the box is normaly functioning. (you may also find the current ip by checking the dhcp leases in your router) but netscan would be most comfortable for most users.

Use webbrowser to go to http:\\192.168.1.31 (example!) en flash the fresh image.nfi to your DM600.

Re: HELP NEEDED: Unable to connect to Dreambox DM600 after factory reset #4 Reneke

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Posted 13 October 2011 - 10:58

I could ping the dreambox on the IP, but could not telnet to it.

Now, things are getting worse. Can not save IP.
I think this is a HW problem. I get different error messages.
Power disconnecting/connecting with holding power button does not work, it just start ups.
I can not save any file (downloads), create bouquets, save new network settings...
Could it be a RAM malfunction ? Any way of testing the HW ?
Or corrupt core files ?
What is the best way to get a dreambox fixed ? (or to expensive ?)

Re: HELP NEEDED: Unable to connect to Dreambox DM600 after factory reset #5 theparasol

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Posted 13 October 2011 - 20:06

Then it must be hardware indeed :(

Re: HELP NEEDED: Unable to connect to Dreambox DM600 after factory reset #6 jeffphil

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Posted 13 October 2011 - 23:24

Because its a DM600 why not try a null modem cable and dreamup to reflash the image it could be as simple as the front panel switch being faulty. In this case I would definitey erase the flash before flashing a new image.
Until The Wheels are off the ground there is still hope


DM500,DM600,DM800HD,VU+ Duo

Re: HELP NEEDED: Unable to connect to Dreambox DM600 after factory reset #7 dAF2000

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Posted 14 October 2011 - 19:33

Because its a DM600 why not try a null modem cable and dreamup to reflash the image it could be as simple as the front panel switch being faulty. In this case I would definitey erase the flash before flashing a new image.

I agree. Try Dreamup (and a null modem cable) to flash it.

Many answers to your question can be found in our wiki: http://openpli.org/wiki
 


Re: HELP NEEDED: Unable to connect to Dreambox DM600 after factory reset #8 Reneke

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Posted 18 October 2011 - 22:07

I did try Dreamup today, but no luck, I can not connect.
Also with Putty (Serial), I just get a blanc screen :-((

Is it worth sending the dreambox for repear ?
Dreambox is just over 2 years old.

Re: HELP NEEDED: Unable to connect to Dreambox DM600 after factory reset #9 jeffphil

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Posted 19 October 2011 - 00:47

what settings did you use for putty? baud rate data and stop bits etc. also did you follow the dreamup instructions

1 unplug power from box
2 connect null modem cable
3 start dreamup
4 when asked in dreamup reconnect power to box.

you can also use terminal for windows to connect to the box and you should see a start up sequence when you power on the box with it connected.

If dreamup and terminal are failing there are a couple of possibilities

1 Try the power supply substitute it for a known good one it is worth a shot
2 The bootloader is corrupt you will nedd to jtag the box to fix that.
3 The serial port is faulty needs the max232 or similar chip replaced.

hope this is of some help
Until The Wheels are off the ground there is still hope


DM500,DM600,DM800HD,VU+ Duo

Re: HELP NEEDED: Unable to connect to Dreambox DM600 after factory reset #10 Reneke

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Posted 21 October 2011 - 20:22

I tested the 'null modem' kabel on my working Dreambox DM600 PVR, and I could not connect to it. (I have 2 dreambox DM600 PVR's)
So today, I bought a new null modem kabel, and YES, I could connect to the broken Dreambox.

I was able to flash the dreambox and everything seems to working fine again :)

Thx for the support guys !





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